Returned Payments Policy

Payments for returned checks must be made with cash, money order, or other certified funds. A service fee of $25 for returned checks written for less than $50, or $30 for returned checks written for $50 or more. 

Process

If payments that are presented to the City of Callaway for the following services and subsequently returned for any reason, i.e. NSF, closed account, incorrect account number, bank error, chargeback, etc.:

  • To prevent or restore services from delinquency processing
  • Past due balances or Transfer of service
  • Prevent or restore a meter removal

the City of Callaway reserves the right to immediately disconnect, lock, remove and/or terminate the utility service without notification to the account holder.  To have service restored it is required to pay cash or money order for full amount due.