Returned Payments Policy

Payments for returned checks must be made with cash, money order, or other certified funds. A service fee of $25 for returned checks written for less than $50, or $30 for returned checks written for $50 or more. 


If payments that are presented to the City of Callaway for the following services and subsequently returned for any reason, i.e. NSF, closed account, incorrect account number, bank error, chargeback, etc.:

  • To prevent or restore services from delinquency processing
  • Past due balances or Transfer of service
  • Prevent or restore a meter removal

the City of Callaway reserves the right to immediately disconnect, lock, remove and/or terminate the utility service without notification to the account holder.  To have service restored it is required to pay cash or money order for full amount due.