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Where / How to Make a Payment
Important Dates
The following are important dates citizens should keep in mind when paying bills:
  • On the 15th of each month: Payment must be received to avoid a 10% late penalty
  • On the 25th: Payment must be received in order to avoid a $25 disconnection fee and interruption of service.

Note: When these dates fall on a weekend or holiday when the office is closed, you have until the next business day to avoid penalties or service cut-off.

Payments placed in the drop box after 5:00 pm. are posted on the next business day. The City of Callaway cannot take responsibility for the United States Postal Service. Failure to receive a bill will not excuse penalties. Postmarks are not considered.

Additional Information
For more information, please view our payment information page, or call Utility Billing at (850) 871-6000.