The following are important dates citizens should keep in mind when paying bills:
- On the 15th of each month: Payment must be received to avoid a 10% late penalty
- On the 25th: Payment must be received in order to avoid a $25 disconnection fee and interruption of service.
When these dates fall on a weekend or holiday when the office is closed, you have until the next business day to avoid penalties or service cut-off.
Payments placed in the drop box after 5:00 pm. are posted on the next business day. The City of Callaway cannot take responsibility for the United States Postal Service. Failure to receive a bill will not excuse penalties. Postmarks are not considered.
For more information, please view our payment information
page, or call Utility Billing at (850) 871-6000.