To open an account with the City of Callaway, citizens should:
- Come in person to:
6601 E. Hwy. 22
Callaway, FL 32404
- Present your valid photo ID, such as a driver’s license or military ID
- Present a copy of your lease or buyer’s contract
- Bring cash, check, money order, or credit card (Visa, MasterCard, or Discover only) for the deposit:
The deposit amount includes a non-refundable account charge of $10. Same-day connections are offered from 7:30 am to 5:30 pm, Monday through Friday, not including holidays.
- If unable to appear in person, citizens must submit a completed, notarized Customer Service Application along with all other required documentation.
If there is water running when the meter is turned on, it will be turned back off. The meter will remain unlocked so that you can turn it on. If a city technician is required to return a second time to turn it on for you, a $10 fee ($55 after hours) must be paid prior to their service.
Temporary service can be established by the property owner or management company for no longer than 15 days for the purpose of cleaning a property while vacant, between tenants. Proof of ownership or a management agreement is required for this service. Any past due accounts must be paid prior to service connection. In lieu of a deposit, a $12 account fee will be billed to the account. You will also be charged for actual water and sewer usage and prorated base rates.
In order to start temporary service, a 15 Day Clean-Up
application must be completed and a valid photo i.d. of applicant must be provided to Callaway City Hall. This can be done in person, by mail, or email
For more information, please call Utility Billing at (850) 871-6100.